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Application support, ERP & databasesNodea APPS

Your business applications in good hands.

We maintain, host and develop your ERP, CRM and databases, and automate exchanges with your partners.

AMSCorrective and evolutive
DBAMonitored databases
ERPSage, Odoo, SAP, Dynamics
RPAAutomated tasks
Your challenges

What we hear
in the field.

01

Dependence on a vendor

The original integrator has disappeared or no longer answers: the ERP becomes untouchable.

02

Slow or fragile databases

Month-end slowdowns, uncertain backups, no monitoring.

03

Double entry

Tax filings, banks, suppliers: the same data keyed in again by hand.

Scope

What we take care of.

1

Application maintenance

  • Fixes and enhancements
  • Version upgrades
  • Testing and release
  • Functional documentation
2

Databases

  • SQL Server, Oracle, PostgreSQL, MySQL
  • Performance and tuning
  • Backup and restore
  • High availability
3

ERP & CRM

  • Sage, Odoo, Dynamics, SAP
  • Salesforce, HubSpot
  • Hosting and operations
  • Key-user support
4

Integration & automation

  • DGI, CNSS and banking interfaces
  • APIs and interfaces between applications
  • Scripts and RPA
  • Power BI dashboards
Service levels

Three levels, tailored
to your scope.

Monthly subscription or fixed price, depending on the service.

Essential

Upkeep
  • Corrective maintenance
  • Database monitoring
  • Verified backups
  • Business hours
RECOMMENDED

Business

Recommended
  • Monthly enhancement allowance
  • Version upgrades
  • Performance tuning
  • Monthly committee

Premium

Critical applications
  • On-call during closing periods
  • High availability
  • Dedicated project manager
  • Application roadmap
Approach

How we work.

1

Takeover

Audit of code, databases and documentation.

2

Stabilisation

Fixes, backups, monitoring.

3

Maintenance

Tickets and enhancements under commitment.

4

Evolution

Automation and new uses.

Deliverables

What you receive.

Application takeover file
Technical documentation
Maintenance plan
Database performance report
Catalogue of flows and interfaces
Use cases in Morocco

Who it is for, in practice.

Industrial SME

Takeover of the maintenance of a Sage system abandoned by its integrator.

Distributor

Bank statements and supplier invoices integrated automatically.

Services group

Tuning of a SQL Server database that slows down closings.

Typical scenarios, shown for illustration.

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Frequently asked questions

Your questions,
our answers.

What is Nodea APPS?

Nodea APPS is the “Applications & data” offer from Nodeacore, a managed IT services company based in Casablanca. We maintain, host and develop your ERP, CRM and databases, and automate exchanges with your partners.

What does Nodea APPS include?

Nodea APPS covers four areas: Application maintenance (Fixes and enhancements, Version upgrades), Databases (SQL Server, Oracle, PostgreSQL, MySQL, Performance and tuning), ERP & CRM (Sage, Odoo, Dynamics, SAP, Salesforce, HubSpot) and Integration & automation (DGI, CNSS and banking interfaces, APIs and interfaces between applications).

What are the service levels of Nodea APPS?

Three levels, on a monthly subscription or at a fixed price: Essential (Corrective maintenance, Database monitoring); Business (Monthly enhancement allowance, Version upgrades); Premium (On-call during closing periods, High availability).

How does a Nodea APPS project start?

In four stages: Takeover (Audit of code, databases and documentation), Stabilisation (Fixes, backups, monitoring), Maintenance (Tickets and enhancements under commitment) and Evolution (Automation and new uses). The IT Check-up 360° helps frame the need beforehand.

Let’s get started

Let’s talk about your
information system.

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