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Managed servers & 24/7 monitoringNodea RUN

Your servers run, under constant watch.

We operate your servers, virtualisation and storage under a service commitment, with 24/7 monitoring from Casablanca.

24/7Monitoring & on-call
SLAMeasured commitments
DRTested every year
UpkeepMonthly patching
Your challenges

What we hear
in the field.

01

Unplanned outages

When a server goes down, invoicing, production or payroll stops.

02

Incidents spotted too late

Without monitoring, a user reports the failure once the service is already down.

03

Ageing hardware

Servers and systems reaching end of support, rising VMware licence costs: decide rather than endure.

Scope

What we take care of.

1

Servers & virtualisation

  • VMware, Hyper-V, Proxmox
  • Windows Server, Linux
  • Updates and patches
  • Capacity management
2

Storage

  • SAN, NAS, object storage
  • Capacity and performance
  • High availability
  • Backup: Nodea BACKUP offer
3

24/7 monitoring

  • Zabbix monitoring
  • Wazuh security monitoring
  • Qualified alerts and escalation
  • On-call nights and weekends
4

Business continuity

  • Disaster recovery plan
  • Business continuity plan
  • Standby site in Morocco
  • Annual failover exercise
Service levels

Three levels, tailored
to your scope.

Monthly subscription or fixed price, depending on the service.

Essential

Business hours
  • 24/7 monitoring, response during business hours
  • Wazuh security monitoring
  • Monthly patching
  • Quarterly report
RECOMMENDED

Business

Recommended
  • 24/7 on-call for critical incidents
  • Capacity management
  • Quarterly security review
  • Monthly committee

Premium

Critical production
  • Dedicated lead engineer
  • Disaster recovery with standby site
  • Annual failover exercise
  • 3-year obsolescence plan
Approach

How we work.

1

Inventory

Mapping of servers, applications and flows.

2

Upgrade

Patches, hardening, monitoring installed.

3

Operations

Run under SLA, incidents tracked in GLPI, on-call.

4

Steering

Committees, capacity, roadmap.

Deliverables

What you receive.

Infrastructure map
Operations documentation
Server inventory in GLPI
Monthly availability report
Documented recovery plan
Use cases in Morocco

Who it is for, in practice.

Manufacturer in Kénitra

24/7 production lines: monitoring of MES servers and night on-call.

Distributor in Casablanca

ERP and warehouse: monitored servers, patches scheduled outside business hours.

Private clinic

Patient records: disaster recovery to a Moroccan data centre, data that stays in Morocco.

Typical scenarios, shown for illustration.

Technologies
GLPIZabbixWazuh
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Frequently asked questions

Your questions,
our answers.

What is Nodea RUN?

Nodea RUN is the “Infrastructure & operations” offer from Nodeacore, a managed IT services company based in Casablanca. We operate your servers, virtualisation and storage under a service commitment, with 24/7 monitoring from Casablanca.

What does Nodea RUN include?

Nodea RUN covers four areas: Servers & virtualisation (VMware, Hyper-V, Proxmox, Windows Server, Linux), Storage (SAN, NAS, object storage, Capacity and performance), 24/7 monitoring (Zabbix monitoring, Wazuh security monitoring) and Business continuity (Disaster recovery plan, Business continuity plan).

What are the service levels of Nodea RUN?

Three levels, on a monthly subscription or at a fixed price: Essential (24/7 monitoring, response during business hours, Wazuh security monitoring); Business (24/7 on-call for critical incidents, Capacity management); Premium (Dedicated lead engineer, Disaster recovery with standby site).

Which technologies does Nodea RUN use?

Nodea RUN relies on GLPI, Zabbix and Wazuh.

How does a Nodea RUN project start?

In four stages: Inventory (Mapping of servers, applications and flows), Upgrade (Patches, hardening, monitoring installed), Operations (Run under SLA, incidents tracked in GLPI, on-call) and Steering (Committees, capacity, roadmap). The IT Check-up 360° helps frame the need beforehand.

Let’s get started

Let’s talk about your
information system.

An assessment to take stock: a concrete review, presented by our experts.